It can also be said that punishing the hacking users isn't much of our job, but Sulake's. As Cameron said, please provide us clear evidence such as screenshots, otherwise we can't judge right. Saying that someone is a witness, or claiming to be a witness is not a valuable source for the same reason.
Case closed therefore locking the topic, if you do have a clear evidence please create another topic. If not, try contacting Sulake for further action as is it not much of the Top Management Unit's job to punish hacking users.